# Contact illo skill

HTML: https://illo-skill.com/contact

illo skill is an open-source project, not a company helpdesk. There is no product login, in-app chat, or sales form on illo-skill.com. Use the public channels below depending on what you need.

## Skill bugs, install failures, and engine behavior

Open a GitHub issue on the skill repository and include the agent host (Claude Code, Codex, Grok CLI, Grok Bot, and so on), the image backend, and the command you ran:

https://github.com/tmchow/illo-skill/issues

## Character packs

Pack preview problems, missing aliases, or catalog mistakes belong on the character repository:

https://github.com/tmchow/illo-characters/issues

## Talking to the author

Trevin Chow maintains the skill and this site. Public contact is [X (@trevin)](https://x.com/trevin). That is the right place for short questions, show-and-tell, and anything that is not a reproducible bug. Do not send API keys, OpenRouter tokens, or Cloudflare credentials in GitHub issues or DMs.

## What not to expect

This origin does not accept support tickets, partnership forms, or inbound email inboxes listed on the site. If a page 404s, recover from the [sitemap](https://illo-skill.com/sitemap.xml) or [llms.txt](https://illo-skill.com/llms.txt) rather than mailing anyone. Privacy questions are answered on [https://illo-skill.com/privacy](https://illo-skill.com/privacy); if that page does not cover your case, file a skill-repo issue and say it is a privacy question.